Cookie Policy for Regal Coach Lines

Effective Date: 07/01/2024

At Regal Coach Lines, we use cookies and similar technologies to improve your experience on our website and to better understand how our site is used. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work efficiently, enhance user experience, and provide information to website owners.

Cookies can be classified into two main categories:

Session Cookies: These are temporary cookies that are erased once you close your browser.
Persistent Cookies: These remain on your device for a set period or until you manually delete them. They help remember your preferences and actions across multiple visits.

2. How We Use Cookies

Regal Coach Lines uses cookies for a variety of reasons, including:

Website Functionality: Some cookies are essential for the operation of our website. For example, they allow you to book trips, log into secure areas, or make payments.
Preferences: These cookies allow us to remember your choices, such as language preferences or region, so we can provide a personalized experience.
Analytics and Performance: We use cookies to understand how visitors use our site, which pages are visited, and how we can improve our services. For this, we use third-party analytics tools such as Google Analytics.
Marketing and Advertising: We may use cookies to track your browsing behavior across our website and other sites so that we can show you relevant advertisements or promotions. These cookies may be placed by us or third-party partners.

3. Types of Cookies We Use

Here are the different types of cookies you may encounter on our site:

Strictly Necessary Cookies: These cookies are required for the operation of our website. Without them, services such as making a booking or logging in would not work.

Example: Cookies that keep your session active while navigating between pages.

Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve the site and enhance user experience.

Example: Google Analytics cookies that track site usage.

Functional Cookies: These cookies remember your preferences, such as language, location, and other customizations, to make your experience more personal.

Example: Cookies that store your booking details so you can complete a reservation later.

Targeting/Advertising Cookies: These cookies track your online activity to deliver personalized ads and promotions based on your interests. They also limit the number of times you see the same ad.

Example: Cookies that show you relevant travel offers based on your previous searches.

4. Third-Party Cookies

We may work with third-party service providers, such as analytics or advertising partners, who also place cookies on your device. These third-party cookies are governed by the provider’s privacy policies and are used for purposes such as performance monitoring or serving targeted ads.

For example:
Google Analytics: We use Google Analytics to collect data on how users interact with our site. This information helps us optimize user experience.
Google Ads/Facebook Ads: We may use cookies from advertising networks like Google or Facebook to show personalized ads to our visitors.

5. Managing and Controlling Cookies

You have control over how cookies are used on our site. You can choose to accept or decline cookies by modifying your browser settings.

Browser Settings: Most web browsers automatically accept cookies, but you can change your browser’s settings to decline cookies if you prefer. Keep in mind that disabling cookies may affect your experience on our site, and some features (like booking trips) may not work properly.

For Chrome: Go to Settings > Privacy and security > Cookies and other site data.
For Firefox: Go to Preferences > Privacy & Security > Cookies and Site Data.
For Safari: Go to Preferences > Privacy > Block all cookies.

Cookie Banner: When you first visit our website, you may see a cookie banner that allows you to accept or customize your cookie preferences.

6. Cookie Retention

The length of time a cookie stays on your device depends on its type:

Session cookies are deleted once you close your browser.
Persistent cookies remain on your device for a set period or until you delete them manually.

The retention period for cookies used by third parties (like Google Analytics) may vary. Please refer to their cookie policies for details.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or due to legal requirements. We recommend that you review this policy regularly to stay informed about how we use cookies and any changes that may occur.

8. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us here